Privacy Policy
This Privacy Policy explains how 20Bet Casino (“we,” “us,” “our”) collects, uses, shares, and protects your data when you visit our https://20bet-sports.com/ or use our services.
Who we are
Operator: TechSolutions Group N.V.
Registered address: Abraham Mendez Chumaceiro Boulevard 50, Curaçao
Licences: Curaçao eGaming No. 8048/JAZ2017-067; Kahnawake Gaming Commission Client Provider Authorization
Contact: support@20bet-sports.com
Data we collect
- Account data: name, date of birth, address, contact details, chosen currency.
- KYC/AML data: ID documents, proof of address, payment ownership.
- Transaction data: deposits, withdrawals, bets, balances, bonuses.
- Technical data: IP, device, browser, cookies, logs.
- Communications: chat, emails, submitted forms, complaints.
Why we process your data (legal bases)
- Contract performance: provide the account, games, payments.
- Legal obligations: AML/KYC, age and fraud checks, tax and audit.
- Legitimate interests: security, risk management, service analytics, marketing to customers.
- Consent: where required for cookies or marketing.
Cookies and tracking
Basic cookies are always on, we track performance data with analytics, and marketing cookies come into play depending on context. Handle your preferences via browser options or our cookie message.
Sharing your data
- Payment providers, KYC vendors, fraud-prevention services.
- Game suppliers and platform providers.
- Regulators and law enforcement where required.
- Professional advisers and auditors.
International transfers
Your data may be processed outside your country. We use contractual safeguards where applicable.
Retention
We keep data only as long as needed for the purposes above and as required by law (e.g., AML retention periods).
Your rights
Information is encrypted when it moves, operational environments remain segregated, tight restrictions control who gets in, surveillance systems track activity, and routine audits take place throughout the year.
Security
Encryption in transit, segregated environments, strict access control, monitoring, and periodic audits.
Changes
We may update this policy. The “Last updated” date shows the latest version.
Contact: support@20bet-sports.com